Information we collect
When you submit our contact form we collect your name, email, phone (optional), preferred destination, group type, and the message you send. We do not knowingly collect sensitive personal data through this site.
How we use your information
We use your details only to respond to your inquiry, prepare a proposal, and follow up about the trip or lecture you asked about. We do not sell your data and we do not use it for third-party advertising.
Cookies & analytics
This site stores your language preference in your browser's local storage so we can remember it on your next visit. We do not use advertising cookies or third-party tracking analytics on this website.
Sharing & subprocessors
We share information only with the service providers we use to run our business (for example, email and hosting) and with local partners strictly as needed to deliver a trip you have booked.
Retention
We keep inquiry details for as long as needed to reply, plan a trip and meet our accounting obligations, and then delete or archive them.
Your rights
You can ask us at any time to access, correct or delete the personal information we hold about you. Write to us at hello@arcanajourneys.com and we will respond promptly.
Contact
Questions about this policy can be sent to hello@arcanajourneys.com.